Frequently asked questions

Q. What are your opening hours? A. The shop is normally open Tuesday - Friday 9am - 5pm, and Saturday 9am - 3pm.

Q. I need balloons, so do I need to order in advance? A. Most single balloons (excluding latex balloons) don't need to be ordered, however for the larger jobs it is recommended. When you order balloons, we will reserve any stock we need for your job and allocate the time to make them, and most importantly for us, the space to keep them once they are done and awaiting collection. We will always try to accommodate last minute orders. Helium filled latex balloons need to "rest" in the shop for around 2 hours from being made, to being collected. Just let us know what you need and we'll do our best to help.

Q. Do you personalise balloons? A. Yes we do, but please be sure to order in advance.

Q. When should I order my balloons and do I need to pay in full? A. It's never too soon to order your balloons as you can always make amendments to your order, nearer to the date of your party or occasion. It's not unusual for us to take orders several months in advance. A 50% deposit secures your order with the balance to be paid either on or before collection.

Q. I already have balloons that I bought from somewhere else. Will you be able to fill them with helium for me? A. People still bring balloons into the shop asking if we can fill them with helium. Many of these balloons don't carry the CE mark or comply with the law as they fail to meet European or British safety standards and therefore we are unable to fill them for you. Most people are unaware of the risks of giving these balloons to young children. However they may have been made with inks containing toxins, and the overall quality of the product will be sub standard which in all likelyhood means that these balloons wont float for long, if at all. Here's an independent report that gives more information regarding the risks of using such balloons.

Q. Do you sell balloons that I can use for a balloon release? A. No, sorry. We have a responsibility towards the environment, wildlife and the future of the balloon industry.

Q. Will it be cheaper for me to make my own balloon arrangements or get you to make them for me? A. There's not a great deal of difference in the overall cost, however if we make your arrangements, they are being made by trained and qualified balloon professionals, so your balloons are sure to look great for when you need them! Everything is included, even the bags to get them home, or to your venue.

Q. Do you deliver? A. There are some occasions where decorating the room or tables with balloons can only be done on site. For these larger jobs, we may be able to decorate your venue for you. There is no charge made for the time we spend on site creating your balloon arrangements. Please get in touch with us to see if we can help.



We stock balloons, and party accessories for life's special occasions icluding Graduation, Retirement, Leaving, Bon Voyage, Get Well, Congratulations and many others! We have lot's in stock for birthdays of any age, baby showers, new born arrivals, weddings and engagements, hen party's and all the celebrated anniversaries.


Get in touch with us to check prices and availability

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