DHL NAMED DAY DELIVERY (Tue-Fri, Free)
You can order up to 90 days in advance, choosing your preferred delivery day at checkout. Your order will be sent the day before the date you choose at checkout, on a next working day service. Please note that we don't dispatch balloons over the weekend for delivery on Monday. If you need balloons for a Monday, please arrange to have them delivered sooner. A one hour delivery slot and tracking information will be available.
DHL EXPRESS DELIVERY (Tue-Fri, £4.50 per Box)
Ideal for last minute orders. You can order up to 11am* the day before delivery is required and we will prioritise your order to ensure it is shipped in time for delivery on the date you choose at checkout. Please note that we don't dispatch balloons over the weekend for delivery on Monday. If you need balloons for a Monday, please arrange to have them delivered sooner. A one hour delivery slot and tracking information will be available.
*order cut-off times for express delivery may be brought forward during busy periods.
DHL SATURDAY DELIVERY (£7 per Box)
Please use this shipping option for orders that you would like to be delivered on a Saturday. You can order up to 11am on the Friday before delivery is required. A one hour delivery slot and tracking information will be available.
GENERAL INFORMATION ABOUT ORDERING/DELIVERIES
All the available options for your order will be displayed at checkout.
If you can add a product to your basket, it will be in stock.
You can order online up to 90 days in advance.
Delivery days that are unavailable or are fully booked can not be selected at checkout.
The Scottish Highlands will incur an additional carriage charge which will be shown at checkout. There are some locations including N.Ireland, Channel Islands and the Scilly Isles that we are unable to send inflated balloons to.
DHL provide an extremely reliable "next day" service, but If it is crucial that you have your order for a specific day, we recommend choosing an earlier delivery date if possible.
No delivery date is guaranteed however we will always ship your order on time.
Please ensure that the delivery address including the door number/flat number and postcode are correct before you submit your order, otherwise your order may be delayed.
11am is the latest that we accept orders for next day, UK weekday delivery. 11am Friday, is the latest we accept orders for UK Saturday delivery. Order cut-off times may be brought forward during busy periods.
You will receive an automated email confirmation of your order. Please check your junk/spam email folder if you don't see it!
As soon as your balloon is delivered, it is important that you carefully open the box and check that your balloon has arrived safely. You should not have any issues with your balloon, however, if you feel something is not right with your order we ask that you let us know immediately it is delivered, so that we can resolve this for you.